These Terms of Use (the "Terms") are a legally binding agreement between the User and the operator of the Platform and govern access to and use of the Platform, its features and services.
1. Definitions
1.1. "Platform" — the ReWasteHub online platform at https://rewastehub.com, including all subdomains, interfaces, databases and related services.
1.2. "Company", "Operator", "we" — ReWasteHub Dijital Platform Hizmetleri Ticaret Limited Şirketi, incorporated in the Republic of Türkiye.
1.3. "User" — a legal entity or sole proprietor (or equivalent business form) that has registered an Account and/or uses the Platform for business purposes.
1.4. "User Representative" — a natural person authorised to register and act on behalf of the User.
1.5. "Account" — the User's account on the Platform.
1.6. "Content" — any material the User posts or transmits through the Platform: listings, descriptions, photos, messages, files, documents and other information.
1.7. "Listing" — a publication about the sale, purchase, rental, recycling, disposal, storage or transport of waste and secondary materials, the sale or rental of equipment, or the offer or request of services. Listing types: sell, buy, rent out, rent, service offer, service request.
1.8. "Conversation" — an exchange of messages between two Users about a Listing.
1.9. "Paid Services" — services provided for a fee, including Verification and Extra listings.
1.10. "Verified Member" — a User with active verification status granted by the Company (Section 8).
1.11. "Transaction" — any agreement between Users (sale, purchase, supply, processing, logistics, consulting and others).
1.12. "Company Communication Channels" — the contact form on the Platform, info@rewastehub.com and written messages via WhatsApp at +90 501 644 76 71. Phone calls are not supported.
2. Acceptance
2.1. By registering or using the Platform, the User accepts these Terms and the Privacy Policy.
2.2. A User who does not agree must stop using the Platform.
2.3. Additional terms for certain features apply once the User accepts them and become part of these Terms.
3. Purpose and eligible users
3.1. The Platform is intended exclusively for professional participants of the waste management, secondary resources and related services market.
3.2. Registration by individuals for personal purposes is not permitted; such Accounts may be rejected, restricted or removed.
3.3. The Platform is open to users from any country, except where international sanctions restrict our services (Section 9). The User is solely responsible for complying with applicable laws, including environmental, waste, transport, customs, tax, export and sanctions rules.
4. Nature of the Company's services
4.1. The Platform is a technical B2B service that lets Users publish and search Listings and communicate with each other.
4.2. The Company is not a party to Transactions, does not negotiate, does not receive payment for Users' goods or services and assumes no obligations regarding the conclusion or performance of Transactions.
4.3. Unless agreed otherwise in writing, the Company charges no commission on Transactions.
4.4. Prices in other currencies shown next to a Listing price are approximate conversions at a daily reference rate and are for information only.
5. Registration and Account
5.1. The User must provide accurate, current and complete information and keep it up to date, including the legal entity name exactly as in its registration documents (used for invoices and verification, not shown publicly).
5.1a. "Additional details" (a description of the User's business) are visible only to Verified Members, may not contain links or contact details, and are reviewed by the Company before publication.
5.2. The User confirms its email address before posting Listings.
5.3. The Company may request supporting documents (registration, licences or permits, the Representative's authority).
5.4. The tax number and login email can be changed only through the Company Communication Channels.
5.5. The User is responsible for keeping its credentials confidential and for all actions performed through its Account, and must promptly notify the Company of any suspected unauthorised access.
5.6. The User may delete its Account at any time in its profile. Data is then handled as set out in the Privacy Policy.
6. Listings
6.1. The User is fully responsible for its Listings and warrants that they are accurate, lawful, not misleading and do not infringe third-party rights.
6.2. The free plan includes one active Listing (under review or published). Additional Listings are available as Extra listings or with Verification (Section 10).
6.3. New Listings, and changes to a Listing's description, category or photos, are reviewed before publication. The Company aims to complete the review within 48 hours but does not guarantee a specific time.
6.4. A published Listing is active for 90 days from publication or from its last renewal. The User is reminded before the end date and may renew the Listing free of charge. A Listing that is not renewed by its end date is deleted automatically.
6.5. Photos must show the actual material, equipment or site. Listings without photos may be shown lower in the catalog.
6.6. For hazardous or regulated waste, the Company may require waste codes, classification, analyses, safety data sheets or permits, and may refuse or remove Listings without them.
6.7. It is prohibited to post Content intended to circumvent the law (including sanctions and export controls), false documents, malicious code, spam or fraudulent schemes.
6.8. The Company may edit the presentation of a Listing (for example, the public title generated from its fields), and may refuse, hide or remove Listings that violate these Terms or the law, or are inaccurate or outdated.
6.9. The Company may publish Listings on behalf of third-party sources with their consent, marked "ReWasteHub / Listed on behalf of a verified source".
7. Access levels and Conversations
7.1. Information shown to visitors depends on their status:
- visitors who are not registered see the public data of a Listing: category, type, location, volume, price, date and photos;
- registered Users also see the Listing title and description;
- Verified Members also see the name, contact details and Additional details of the company that posted the Listing, and the street address of the Listing's location if the User has given one.
7.2. Only a Verified Member may start a Conversation. Any registered User may reply in a Conversation that has already started. Both participants see each other's company names.
7.3. Only the two participating Users can read a Conversation. The Company does not read Conversations, except a Conversation reported by a participant, to the extent needed to review the report.
7.4. Up to 3 files (PDF, JPG or PNG, up to 5 MB each) may be attached per message. Files are kept for 30 days after the last message in the Conversation and then deleted automatically; the text of messages is kept. Users are responsible for downloading files they need.
7.5. Users may report Conversations, Listings and Users, and may block another User from messaging them.
7.6. The Company may limit the number of new Conversations and messages to prevent spam and abuse.
8. Verification
8.1. The Company may grant Verified Member status after a manual check, which may include registration details, tax number, address, public sources, website and social media, the Representative's authority, licences or permits, and whether the stated activity matches the User's Listings.
8.2. Verification is valid for 12 months from activation. An early renewal starts when the current period ends.
8.3. Verification is not a guarantee of good faith, quality, the existence of all permits in all jurisdictions or the performance of Transactions.
8.4. The User must notify the Company of changes affecting verification (address, director or representative, details, licences) within 7 calendar days through the Company Communication Channels.
8.5. The Company may refuse, suspend or revoke verification in case of inaccurate data, violation of these Terms or the law, increased compliance risk or at the request of authorities.
8.6. When verification expires, the User returns to the free plan: published Listings remain, but new Listings over the free limit cannot be posted, contact details of other companies are hidden and new Conversations cannot be started.
9. Compliance and sanctions
9.1. The User must comply with applicable laws, including sanctions, export control and AML/CFT rules.
9.2. The Company may restrict access from countries or for parties subject to international sanctions, perform reasonable checks, request documents and restrict access or functionality in case of risk of illegal activity or upon requests of competent authorities.
10. Paid Services and payments
10.1. Current Paid Services, prices and periods are published on the Platform and may be updated. Changes do not affect periods already paid.
10.2. Extra listing: one Listing in addition to the free limit, shown higher in the catalog for 90 days. After 90 days the Listing remains published without priority and no longer counts as an additional slot unless extended.
10.3. Verification: as described in Section 8.
10.4. Payment is made by invoice, by bank transfer or card payment link. Foreign Users may receive a proforma invoice in English before payment; the official invoice is issued after payment in accordance with Turkish law. The service is activated after the payment is received.
10.5. Prices are shown excluding taxes; applicable taxes are added according to the law.
10.6. Unless otherwise required by law, payments for Paid Services are non-refundable. If a Paid Service was not activated through the Company's fault, the Company will activate it or refund the payment.
11. Moderation and enforcement
11.1. The Company may (but is not obliged to) moderate Content and User actions.
11.2. Complaints and requests are accepted only in writing through the Company Communication Channels or the reporting tools on the Platform.
11.3. Measures may include a warning, feature restrictions, temporary block, Content removal and Account suspension or termination.
11.4. Grounds include violation of these Terms or the law, inaccurate information, requests of authorities, suspected fraud or illegal activity, repeated complaints, interference with the Platform and scraping or bots without permission.
12. User obligations and liability
12.1. The User must comply with applicable law, check its counterparties and act in good faith and professionally.
12.2. The User is liable for damages caused by its violation of these Terms or the law.
12.3. The User is solely responsible for its taxes and accounting.
13. Limitation of the Company's liability
13.1. The Platform is provided "as is" and "as available" to the extent permitted by law.
13.2. The Company is not liable for Users' actions, the accuracy of Content, the quality or availability of goods, waste or services, or the performance of Transactions.
13.3. Where permitted, the Company's liability is limited to the amount the User actually paid for Paid Services during the last 12 months.
13.4. Nothing in these Terms excludes liability that cannot be excluded under mandatory law.
14. Intellectual property
14.1. All rights to the Platform belong to the Company or are used under licence.
14.2. The User grants the Company a non-exclusive licence to use its Content for operating the Platform (display, processing, storage, indexing, backups and keeping in logs or archives for a reasonable period after deletion).
14.3. It is prohibited to extract source code, interfere with the Platform, use bots or scraping without permission, or use the Company's trademarks without consent.
15. Confidentiality
15.1. Personal data is processed under the Privacy Policy.
15.2. Users must not disclose confidential commercial or technical information obtained through the Platform without the other party's consent, except as required by law.
16. Notices
16.1. The Company sends notices through the Platform and to the email address in the Account; they are deemed received when sent or posted.
16.2. Legally relevant messages from Users are accepted only in writing through the Company Communication Channels.
17. Changes and termination
17.1. The Company may amend these Terms by publishing a new version with its effective date. For material changes, Users are notified by email or on the Platform.
17.2. Continued use after the effective date constitutes acceptance.
17.3. The User may close its Account at any time in its profile or in writing through the Company Communication Channels.
18. Force majeure
The parties are not liable for non-performance caused by force majeure, including disasters, war, government actions, infrastructure failures, network outages, cyberattacks, epidemics and sanctions restrictions.
19. Governing law and disputes
19.1. The law of the Republic of Türkiye applies, unless mandatory rules require otherwise.
19.2. The parties try to settle disputes by negotiation; failing that, disputes are heard by the competent courts in Istanbul.
19.3. If these Terms are translated, the [Turkish / English — to be confirmed with the lawyer] version prevails.
20. Miscellaneous
20.1. If any provision is invalid, the remaining provisions stay in force.
20.2. Failure to enforce a right is not a waiver.
20.3. The Company may assign its rights and obligations under these Terms to a third party where the law permits.
21. Company details
ReWasteHub Dijital Platform Hizmetleri Ticaret Limited Şirketi
Registered address: 19 Mayıs Mah. 19 Mayıs Cad. Golden Plaza No: 3/16, Şişli / İstanbul 34363, Türkiye
Written contact: Platform contact form, info@rewastehub.com, WhatsApp +90 501 644 76 71 (messages only). Phone calls are not supported.